By using any Interra.Net Inc. service(s), in any form, you automatically agree to the following

Service Agreement

The Internet is a global communication network that largely relies on the self - regulation and good judgment of its users. Our goal is to provide you with efficient and effective service within this context. The following policies are designed to achieve this without being unduly restrictive.

This agreement represents the complete agreement and understanding between Interra.Net Inc. and you, account holder, regarding Dial-up Internet Accounts, and supersedes any other written or oral agreement which you may have entered into.

Upon notice published on-line via  or e-mail, Interra.Net may from time to time amend each of the terms and conditions in this Agreement, and such modifications will be incorporated into and supersede pre-existing terms of this Agreement. By continuing to use Interra.Net services you signify your consent to immediate compliance with the Agreement as amended.

You may withdraw your consent to abide by this Agreement and any term or condition thereof upon notice in writing, which shall be deemed to authorize Interra.Net, at its option, to initiate closure of your account, provided however that such notice shall not be effected until it is received by Interra.Net’s Accounting department at 905-565-6576.

Interra.Net endeavors to ensure reliable operations of its systems 24 hours a day, 7 days a week. However, some factors, such as phone lines are beyond our control and we cannot warrant uninterrupted working of service. We reserve the right to shut the system down for maintenance and upgrading and will endeavor to provide advance notice of such if possible. Interra.Net assumes no responsibility or liability for any damage caused by a subscribers use of the system, no matter how caused.

Interra.Net's services may only be used for lawful purposes. Transmission (either sent or received) of any material in violation of any Federal, Provincial or local laws or regulations is prohibited. This includes but is not limited to copyrighted material, material deemed by Interra.Net to be threatening, slanderous or obscene, or material protected by trade secret. Interra.Net reserves the right to terminate an account at any time for violation of these Terms and Conditions of Service or abusive conduct on the system and/or the Internet and its resources as a whole. Interra.Net and its officers are deemed as authority to define abusive conduct. Definitions of abusive conduct may periodically change or be amended to previous ones.

Use of any information obtained via Interra.Net is at your own risk. Interra.Net specifically denies any responsibility for the accuracy or quality of information obtained through its services.

Some of the material on the Internet is judged offensive and/or unsuitable by some. However, because of the unregulated nature of the Internet, it is neither possible to control the information that is available, nor to restrict users from some public sites. It is up to you to exercise individual responsibility and judgment when using your account and/or allowing minors and others to use this account. By requesting a Interra.Net account, you waive all liability on the part of Interra.Net regarding the appropriateness of any material.

You agree to indemnify and hold harmless Interra.Net from any claims resulting from your use of the service which damages you or another party.

The risk of having your Internet communications intercepted on the network is considered low. Interra.Net will make every reasonable effort to ensure your privacy; however we cannot guarantee this.

Each dial-up account cannot be accessed by more than one (1) person at a time with the same login and password. This is to prevent simultaneous access across a network, which can unfairly compromise services to our other customers.

Corporate Accounts - Hosting Packages. All corporate customers who sign up for a specifiic package are entering into contract with the terms of that package. Any additional use of space and or transfer will be subject to a monthly charge unless previous arrangements are made between Interra.Net and the customer in writing.

To maintain a consistent level of service to our customers, any servers owned or operated by Canada On-Line, will not be used for any of the following activities by our members or outside parties. These include but not limited to: Mail Spamming (Mass-Mailing), Newsgroups Spamming, Uploading or transferring of pirate or illegal software.

Canada On-Line reserves the authority to permanently suspend any user, found doing any kind of illegal or above listed activities.

You, or a minor under your care or legal control, are the sole user of the Services and you agree on your behalf and on behalf of the minor to compliance with this Agreement and, if use is by the minor, you agree to supervise use of the services.

Interra.Net will publish a notice of fee increases, or changes to Dial – Up account packages 30 days before such increases or changes take effect.

Any publication or communications by either party required or contemplated under this Agreement may be delivered by electronic mail or other notice published on-line.

Interra.Net reserves the right to cooperate with officers of the laws of any jurisdiction in monitoring account holders compliance with the laws of that jurisdiction.

You acknowledge that Interra.Net reserves the right to disconnect sessions after a pre-defined period of inactivity and to restrict the length of sessions. You agree not to simulate network activity to avoid session inactivity disconnection.

You undertake to provide your proper name, phone number and address information and authorize Interra.Net to suspend your account immediately if Interra.Net determines that you have provided false or missing personal information (i.e.: name, phone number and address) until such time as that information is received by Interra.Net.

Interra.Net account holders are provided with 20 megabytes of e-mail storage space. If you reach this limit, additional e-mail messages will not be accepted.

Any use of Interra.Net's system, software, network or other resources that Interra.Net, in its sole discretion, determines to be disruptive of the normal use of the system for other Interra.Net customers is considered to be an abuse of those resources and Interra.Net may, at its option, immediately terminate this Agreement upon locating such abuse.

Depending on the nature and the severity of the abuse, the user may receive an email warning or have its account suspended by Interra.Net. If the misuse is unintentional, the suspension may be rescinded following discussion with Interra.Net. If the misuse is intentional, the suspension may be rescinded at the discretion of the Interra.Net, and may require the payment of a service reconnection charge.

Occasionally, unintentional misuse is misclassified as intentional misuse. Account holders who believe their activity has been misclassified may appeal to the Interra.Net. The account holder's sole remedy and Interra.Net’s sole liability in respect of any misclassification of activity shall be credit for service fees for the duration of the misclassification applied to the account holder's account.

Certain activities falling under the general category of "Internet abuse", are strongly discouraged and may be grounds for termination of the account, without notice. The final decision to terminate the account is solely at the discretion of Interra.Net

You may not use your Interra.Net account to send out unsolicited email, whether of a commercial nature or not. Abusive messages that are threatening, harassing or coercive in nature are similarly not permitted. You may not continue sending email messages to another individual or another system who has explicitly requested that you cease.

"Spam" is a popular term used to describe the mass posting of substantially similar messages to one or many Usenet newsgroups. The term is also applicable to similar behaviour in email. Posting multiple messages to individual newsgroups or posting to a large number of newsgroups with a single message are equally prohibited. Please limit your messages to a small number of newsgroups, suited to the subject matter of your message. Maliciously or purposely flooding a newsgroup with the intent to disrupt the use of that group by other participants is strictly prohibited.

The distribution of chain letters, pyramid schemes, "Ponzi" schemes, multi-level marketing scams, etc. are strictly prohibited in any form (through e-mail or Usenet news, on IRC, on a Web page, etc.).

Impersonating another user or otherwise falsifying one's username in email, Usenet postings, on IRC, or with any other Internet service, with the intention to defraud or to avoid recriminations arising from abusive activity are not permitted.

The account may be terminated if it is involved in any way with Internet abuse, even on another ISP. This includes, but is not limited to: using the Interra.Net account as a mail reply dropbox, as the recipient of a forwarded e-mail address from another service provider, as a Web page or other service advertised or promoted by the spam, or as an access point to another service provider where the abusive activity is launched.

Complaints about abusive behavior of Interra.Net customers will be investigated promptly, and may involve the suspension of the account during the investigation. Interra.Net strives to provide a pleasant online experience for all its customers, and will not tolerate contrary behavior by a small segment of its user base.

Service payments are due and owing at the start of service, and at the start of each renewed month, and will be charged in advance of receiving services.

Delinquent accounts are those that remain unpaid 10 days after due date, or those whose credit card is declined by their financial institution.

Accounts that are delinquent may be suspended by Interra.Net without further notice to Customer. Accounts may be reinstated at Interra.Net's discretion upon full payment of any unpaid fees, and a reinstatement administration fee will apply.

Accounts, which have been suspended for 60 consecutive days will become terminated and may have their files removed. Interra.Net has no obligation to keep terminated Customer files stored for more than 15 days

Interra.Net assumes no responsibility for any bank service charges which Customer may incur as a result of attempting to Interra.Netlect payments from a bank account with insufficient funds. There is a service charge for cheques not honored by customers financial institution, for any reason.

Requests for historical account or billing information will be subject to an administration fee, to be determined by Interra.Net

If you believe Interra.Net has billed you incorrectly you must contact Interra.Net no later than 30 days after the date of the first billing statement in which the error or problem appeared. Notifications after this period of time will not be eligible to receive adjustments or credits.

When you credit card expires, Interra.Net may either assume that your card has been renewed for two years and adjust your credit card information accordingly, or request that you furnish updated credit card information.

You may request a change to your Interra.Net pricing plan by submitting a change request through the Interra.Net’s by contacting Customer Service / accounting. Pricing plan changes only take effect at the start of the next billing cycle following Interra.Net’s receipt of the change request. In case of changing service to the lower priced plan, there will be an administration charge applied, as determined by Interra.Net.

Your Interra.Net account will be renewed on a month-to-month basis unless you are in breach of this agreement or a valid cancellation request is received from you at least 5 days prior to renewal date.

Deposits made to Interra.Net are non-refundable.

Interra.Net is not responsible for any long distance charges that may occur during Internet connectivity or customer service inquires.

Cancellation requests for Interra.Net accounts must be received in writing via email, fax, or postal service at Interra.Net's main office. Such requests must be received by 5 PM, at least 5 days prior to renewal date in order to be processed by the beginning of the next accounting cycle.

All Interra.Net accounts must be paid in full before the cancellation request will be processed. No refund will be made for the balance of the current month in which a customer requests account cancellation.

Trial period for new accounts is 5 hours on line, or 10 days, whichever comes first, you may cancel your Interra.Net account within that time for the full refund, less setup /administration charge which is non refundable. There will be no refunds after this trial period, and there will be no exceptions.

By using any Interra.Net Inc. service(s), in any form, you automatically agree to the above Terms & Conditions Agreement.

These Terms and Conditions of Service supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with terms and conditions of any order submitted. These Terms and Conditions of Service are subject to change without notice in the absolute discretion of Interra.Net Inc.